MSP Marketing Agencies: 7 Top Firms and How to Pick the Right Growth Partner
Major Takeaways: MSP Marketing Agencies
MSP marketing agencies build and run growth programs for managed service providers: SEO and websites tuned to “managed IT services” searches, content that speaks to SMB decision-makers, paid campaigns, email nurture, and in some cases outbound outreach and appointment setting.
For most providers, yes, because referrals alone no longer keep pace with the market. One in three MSPs name customer acquisition as their single biggest challenge (Kaseya, 2025 Global MSP Benchmark), and the buyers they need to reach now research providers largely on their own.
Published pricing runs from roughly $500 a month for entry-level website and content plans to $20,000 a month for full-stack programs, with most serious retainers landing between $3,000 and $10,000 monthly as of mid-2026.
A niche agency, in almost every case. MSP sales cycles are long, trust-heavy, and measured in monthly recurring revenue, and generalist agencies that report clicks and impressions consistently misread how managed services buyers actually choose a provider.
Inbound programs (SEO, content, websites) typically need four to six months before lead flow becomes consistent. Outbound programs open qualified sales conversations far sooner, usually within the first month or two, which is why many MSPs run both.
Guaranteed-lead promises with no definition of “qualified,” reporting built on traffic and impressions instead of opportunities, long lock-in contracts, and an inability to show named MSP results are the four warning signs owners cite most often in community discussions.
Jumpfactor, Marketopia, Martal Group, Pronto Marketing, Tech Pro Marketing, TSL Marketing, and Big Orange Marketing lead the category, and each is strongest at a different growth motion, from inbound SEO to outbound appointment setting.
A marketing agency builds the assets and visibility that make buyers find and trust you; a lead generation partner proactively contacts your ideal accounts and books meetings. The first compounds over quarters, the second produces pipeline in weeks.
Introduction
The managed services market has never been bigger, and it has never been harder to stand out in. Having run outbound for 2,000+ B2B brands since 2009, including managed IT providers competing in exactly this squeeze, we’ve watched MSP growth shift from referral-driven to marketing-driven, and picking the wrong partner is now an expensive mistake. This guide sits within our broader MSP marketing playbook and compares the leading MSP marketing agencies on the criteria that decide outcomes: market fluency, pipeline accountability, channel coverage, verified reputation, and commercial fit.
MSP Marketing Agencies at a Glance
- MSP marketing agencies are specialized firms that promote managed service providers through SEO, websites, content, paid media, email, and in some cases outbound outreach and appointment setting.
- The most established MSP marketing companies include Jumpfactor, Marketopia, Martal Group, Pronto Marketing, Tech Pro Marketing, TSL Marketing, and Big Orange Marketing.
- Pricing spans roughly $500 to $20,000 per month depending on scope, with full-service retainers typically starting near $3,000 (published agency pricing, mid-2026).
- Specialized MSP marketing firms outperform generalists because managed services buyers commit to long contracts slowly, and campaigns must be measured in qualified opportunities and monthly recurring revenue, not clicks.
- Inbound-led agencies need four to six months to produce steady lead flow, so MSPs that need pipeline sooner pair them with an outbound partner that books qualified meetings from the first weeks.
The 2026 Shift in MSP Marketing
- Mordor Intelligence values the global managed services market at $430.56 billion in 2026, growing at a 10.34% CAGR toward $704.2 billion by 2031, which means more MSPs competing for the same buyers every quarter.
- Managed security is the fastest-growing service line at an 11.72% CAGR (Mordor Intelligence), pushing MSPs to market compliance and risk credibility, not just uptime.
- Kaseya’s Global MSP Benchmark, drawn from nearly 1,000 MSPs, found one in three providers rank customer acquisition as their biggest challenge, and that top performers invest deliberately in branding, lead generation, and sales infrastructure.
- Buyers increasingly research MSPs through AI search and review platforms before ever visiting a website, so agencies now track citations in AI-generated answers alongside traditional rankings.
Terms Worth Knowing Before You Hire
- MSP marketing agency — an MSP marketing agency is a firm that specializes in promoting managed service providers to SMB and mid-market IT buyers.
- MRR (monthly recurring revenue) — MRR is the contracted monthly revenue an MSP earns from managed services, and the metric a marketing program should ultimately grow.
- Inbound marketing — inbound marketing is the practice of attracting buyers through search visibility, content, and websites so prospects come to you.
- Outbound lead generation — outbound lead generation is the proactive outreach motion (email, calling, LinkedIn) that starts conversations with target accounts instead of waiting for them.
- Appointment setting — appointment setting is the service of qualifying prospects and booking sales meetings directly onto an MSP’s calendar.
- SQL (sales qualified lead) — an SQL is a prospect who has confirmed interest in taking a next step with your sales team, the cleanest early indicator that marketing spend is working.
- MDF (market development funds) — MDF refers to co-marketing money technology vendors make available to their MSP partners, which channel-savvy agencies can deploy to offset campaign costs.
This guide draws on current public research, live review-platform data, and Martal’s own experience running B2B outbound and pipeline programs, including for managed IT providers. We put it together to help MSP owners compare partners on what actually affects pipeline, not on marketing jargon.
How We Evaluated These MSP Marketing Firms
We compared every agency on the same five criteria, derived from what MSP buyers actually weigh in community threads and what the category’s end goal demands: net-new MRR from long, trust-heavy sales cycles.
- MSP-market fluency — does the agency understand managed services economics, the channel, and how SMB IT buyers choose a provider?
- Pipeline accountability — are results reported in qualified opportunities, meetings, and revenue rather than traffic and impressions?
- Channel coverage — which growth engine does the agency run: inbound (SEO, content, web), outbound (outreach, appointment setting), or both?
- Verified reputation — what do third-party review platforms show, with counts and dates, not just testimonials on the agency’s own site?
- Commercial fit — pricing transparency, contract flexibility, and the revenue band the agency genuinely serves.
Placement follows these criteria. Our own entry appears where the criteria put it, with the same honest limitation every other entry carries.
Top MSP Marketing Agencies Compared
Rank
Agency
Third-party rating (as of Jul 2026)
Growth engine
Best for
One-line verdict
1
Jumpfactor
Clutch 4.9/5 (4 reviews on its MSP profile)
Inbound (SEO-led)
MSPs $5M+ wanting a dedicated inbound engine
The deepest MSP-exclusive inbound specialist, priced for established providers.
2
Marketopia
Limited Clutch/G2 footprint; validate references directly
Full-stack + sales enablement
MSPs and vendors wanting marketing plus sales support under one roof
The broadest channel ecosystem, with breadth as both its strength and its tradeoff.
3
Martal Group
Clutch 4.8/5, #1 in Lead Generation on Clutch; 200+ five-star reviews across Clutch, G2, Capterra
Outbound + appointment setting
MSPs that need qualified sales conversations now
The pipeline-first partner: booked meetings in weeks while inbound compounds.
4
Pronto Marketing
Clutch profile with 93 verified reviews
Inbound (web + SEO foundation)
Sub-$2M MSPs on entry budgets
The affordable foundation layer, with 30-day rolling contracts and no lock-in.
5
Tech Pro Marketing (with Ulistic)
Google 4.8/5 (Ulistic brand)
Inbound (flat-rate)
$500K–$5M MSPs wanting predictable pricing
Straightforward inbound with a money-back guarantee for the small-to-mid market.
6
TSL Marketing
Limited public review base; request MSP references
Full-service + channel/MDF
MSPs and vendors running partner co-marketing
The channel veteran, strongest where vendor MDF is on the table.
7
Big Orange Marketing
Google reviews; confirm count on live profile
Inbound (messaging + web)
Smaller MSPs needing a clear-message website
A StoryBrand-driven messaging and content shop with an honest six-month runway.
What Does an MSP Marketing Agency Do?
An MSP marketing agency plans and executes the campaigns that put a managed service provider in front of its ideal buyers, then converts that attention into qualified opportunities. The core services are consistent across the category: SEO for “managed IT services + city” and security-related searches, conversion-focused websites, content that educates non-technical decision-makers, paid search and LinkedIn advertising, email nurture, and reporting.
The best MSP marketing services go further than visibility. Because a managed services contract is a multi-year trust decision, effective agencies build proof layers (reviews, case studies, security credibility) and connect marketing to the sales motion: lead scoring, follow-up cadences, and appointment setting. That connection matters more in this category than almost any other, which is why we treat marketing and MSP lead generation as two halves of one growth system rather than separate purchases.
Where agencies differ is the engine they run. Inbound-led firms (Jumpfactor, Pronto, Tech Pro) compound search visibility over quarters. Sales-integrated firms (Marketopia, TSL, Martal) add outreach and booked meetings on top of, or instead of, the inbound layer. Matching the engine to your revenue stage is most of the decision.
Are MSP Marketing Agencies Worth It? What Owners Actually Ask
For most providers past their founding referral network, yes: the math of the market has moved against waiting for word of mouth. Users in r/msp, Spiceworks, and LinkedIn discussions repeatedly ask the same question in the same wounded tone: “does anyone have a marketing company that actually works with MSPs?” The subtext is nearly always a prior bad experience, months of retainers paid to a generalist agency that produced reports but no opportunities.
Three realities explain both the frustration and why the right agency is still worth it.
First, acquisition is genuinely the bottleneck. One in three MSPs call winning new customers their biggest challenge, per Kaseya’s 2025 Global MSP Benchmark, and the same research shows top-performing MSPs deliberately invest in branding, lead generation, and sales infrastructure rather than treating marketing as optional.
Second, the buyer moved. Gartner’s B2B buying research shows buyers spend only about 17% of their purchase journey meeting with potential suppliers; the rest is self-directed research across websites, reviews, and peers. An MSP with a thin digital footprint is invisible during the 83% of the journey where preferences actually form. That pattern matches what we see in outbound execution too: prospects who have already encountered a provider’s content and reviews convert to meetings at a visibly higher rate than cold-named vendors.
Third, most disappointment traces to a mismatch, not to “marketing doesn’t work.” Community threads are full of MSPs who bought SEO when they needed meetings this quarter, or bought appointment setting with no website credibility to close against. The fix is sequencing, which the framework later in this guide addresses directly.
How Much Do MSP Marketing Agencies Cost?
Expect $500 to $20,000 per month depending on scope, with credible full-service programs rarely below $3,000 monthly. Published and compiled pricing as of mid-2026 clusters into four tiers:
Tier
Typical monthly cost
What you get
Representative providers
Entry / foundation
~$500–$1,500
Website management, basic SEO, blog content
Pronto Marketing (from ~$549), legacy Ulistic program (~$497)
Core inbound
~$3,000–$5,000
SEO strategy, content, ads management, reporting
Tech Pro Marketing (from ~$3,000)
Full-stack growth
~$5,000–$15,000
Multi-channel inbound, web builds, intent data, CRO
Jumpfactor, Marketopia (lower band)
Marketing + sales motion
~$5,000–$20,000
Everything above plus outreach, appointment setting, sales enablement
Marketopia (upper band), TSL, Martal Group (custom tiered plans)
Two budgeting notes from the operator side. Judge cost against client lifetime value, not lead volume: one managed services contract at $4,000 MRR repays a quarter of serious marketing spend on its own. And be wary of pricing that looks too cheap for the promise attached to it; unsustainably low retainers almost always mean templated deliverables spread across dozens of identical MSP clients in competing cities.
The 7 Best MSP Marketing Agencies in 2026
1. Jumpfactor
Best for: MSPs at roughly $5M+ revenue that want a dedicated, MSP-exclusive inbound engine across SEO, content, and paid. Rating: Clutch 4.9/5 (4 reviews on its dedicated MSP profile) — as of July 2026.
Jumpfactor, founded in 2009 and headquartered in Toronto, positions itself as the largest digital agency working exclusively with MSPs, IT services, and cybersecurity firms, with a team of 105+ specialists. Its client outcomes are unusually well documented for this category: the Clutch review record includes an MSP attributing over $10.1 million in new revenue to the program, and the firm publishes aggregate claims of $1.6 billion+ in client revenue generated. Compiled published pricing places engagements around $5,000–$15,000 per month.
Key features:
- MSP-exclusive SEO and content built around buyer-intent keywords
- Conversion-focused website design and development in-house
- Paid search and LinkedIn campaigns with proprietary intent data
- A published lead guarantee (review its qualification terms closely)
Not a fit for: MSPs under about $1M in revenue, or providers whose immediate gap is booked sales meetings rather than search visibility.
2. Marketopia
Best for: MSPs and technology vendors that want marketing, appointment setting, and sales enablement from a single channel-native provider. Rating: Limited Clutch/G2 footprint as of July 2026; ask directly for client references at your revenue stage.
Marketopia, founded in 2014 in Pinellas Park, Florida by former MSP owners Terry and Andra Hedden, runs one of the broadest portfolios in the category: done-for-you marketing, lead generation, appointment setting, sales training, peer groups, and its annual GrowCon event, delivered by a 175+ person team across the US, EMEA, and APAC for a base of 200+ MSPs and vendors. Its channel DNA is a real differentiator; the team deploys vendor MDF and understands partner-program economics that generic agencies never touch. Compiled pricing spans roughly $5,000–$20,000 per month.
Key features:
- Integrated campaigns spanning email, tele-prospecting, and webinars
- In-house appointment setting alongside the marketing engine
- Channel and MDF co-marketing expertise for vendor-funded programs
- Peer groups, e-learning, and sales enablement infrastructure
Not a fit for: lean MSPs on a single-channel budget; breadth this wide can mean less depth per channel than a specialist delivers.
3. Martal Group
Best for: MSPs that need qualified sales conversations on the calendar now, and want outbound pipeline running while longer-term inbound investments mature. Rating: Clutch 4.8/5, #1 in Lead Generation on Clutch; 200+ five-star reviews across Clutch, G2, and Capterra — as of July 2026.
We are a B2B sales outsourcing agency, founded in 2009, and we run omnichannel outbound (email, cold calling, and LinkedIn outreach) rather than websites or SEO.
Over 16+ years we’ve generated pipeline for 2,000+ B2B brands across 50+ verticals — manufacturing, logistics, healthcare, fintech, professional services, and managed IT among them — so we know how SMB decision-makers respond when an MSP reaches out about security, compliance, and reliability pain.
Each engagement pairs a dedicated team of Sales Executives and a Sales Operations Manager with our Agentic AI platform and Martal Smart Lists for targeting and intent data, and hands off SQLs and booked meetings, not raw contact lists.
For one US managed IT services provider (a 10-person shop), our 20-month program produced 339 leads, 223 MQLs, and 56 SQLs, with 39 meetings booked; their business development manager credited the innovative outreach and strategic positioning. View the MSP use case.
We also run compliance-first programs for regulated markets: full omnichannel for US targets, and cold calling plus LinkedIn (no cold email) for Canadian and EU targets under CASL and GDPR. Where an MSP’s sales team needs meetings held for them end to end, our B2B appointment setting service covers qualification through confirmed calendar slots.
Key features:
- Omnichannel outreach across email, cold calling, and LinkedIn
- Dedicated team: Sales Executives plus a Sales Operations Manager
- Agentic AI platform with intent data and Martal Smart Lists
- Onshore teams across North America, Europe, and LATAM
Not a fit for: MSPs whose real gap is a website, local SEO, or brand identity; we don’t build sites or run search campaigns, and providers starting there should pair us with an inbound specialist from this list.
4. Pronto Marketing
Best for: sub-$2M MSPs that need an affordable, professionally managed website and SEO foundation without a long-term contract. Rating: Clutch profile with 93 verified reviews — as of July 2026; confirm the current rating on the live profile.
Pronto Marketing has spent 15+ years serving the MSP industry, with managed service providers making up around half of its client base and over a thousand MSP partners served. The model is deliberately accessible: WordPress website builds and management, SEO, PPC, and content on 30-day rolling contracts you can cancel anytime, with entry plans starting near $549 per month. That flexibility is rare in a category known for lock-ins, and it makes Pronto a low-risk first step for owners burned by a previous agency.
Key features:
- WordPress website design, hosting, and unlimited-support management
- SEO and Google Ads programs sized for local MSP markets
- 30-day rolling contracts with cancel-anytime flexibility
- Integrations with the CRM and automation platforms MSPs already use
Not a fit for: MSPs seeking strategy-led demand generation, outbound outreach, or a dedicated growth team; this is infrastructure, not a full pipeline program.
5. Tech Pro Marketing (with Ulistic)
Best for: MSPs between $500K and $5M in revenue that want flat-rate inbound marketing with a guarantee and no long lock-in. Rating: Google 4.8/5 for the Ulistic brand — as of July 2026.
Tech Pro Marketing, founded in 2017, acquired the long-standing MSP marketing firm Ulistic in December 2022, combining two recognized names into one small-to-mid-market specialist now serving 100+ MSPs across 36 US states and 4 Canadian provinces. Programs cover SEO, Google Ads, websites, and content from roughly $3,000 per month on monthly contracts with a 30-day money-back guarantee, while the legacy Ulistic program keeps an entry-level option near $497 per month with executive coaching attached. The founder pedigree runs deep on both sides; Ulistic’s founder built and ran a multi-million-dollar MSP before moving into marketing.
Key features:
- Flat-rate monthly pricing with a 30-day money-back guarantee
- Local SEO and Google Ads tuned to “managed IT services + city” demand
- MSP-specific content library from the Ulistic legacy
- Executive coaching available through the entry program
Not a fit for: large, multi-location MSPs or providers needing enterprise ABM and outbound; the model is built for the small-to-mid market.
6. TSL Marketing
Best for: MSPs and channel organizations that want a veteran full-service agency, especially where vendor MDF and partner co-marketing are in play. Rating: Limited public review-platform base as of July 2026; request MSP-specific references and results.
TSL Marketing brings 25+ years of B2B technology marketing, with hundreds of managed IT firms served and deep roots in the vendor channel. The service mix spans SEO (including AI-search optimization), websites, content, paid media, and social, plus a business development team that layers human outbound onto digital campaigns. Its channel heritage is the standout: TSL helps vendors and their MSP partners build joint marketing plans, which can put co-funded budget behind an MSP’s campaigns.
Key features:
- Full-service digital marketing with 25+ years of IT-channel history
- Channel co-marketing and MDF planning with vendors
- Business development specialists adding outbound to inbound programs
- SEO and AI-search optimization for MSP service lines
Not a fit for: MSPs wanting pure pay-for-performance economics or a fast outbound-only ramp; TSL’s strength is structured, longer-arc programs.
7. Big Orange Marketing
Best for: smaller MSPs whose websites confuse visitors and need clear messaging, steady content, and local SEO on a modest budget. Rating: Google reviews present as of July 2026.
Big Orange Marketing is a StoryBrand-certified agency focused on MSPs and IT service providers, best known for rebuilding confusing MSP websites around a clear customer-first message and then feeding them with SEO and content. Its own case studies include an MSP site gaining 50% more traffic and tripling site-sourced leads within four months of a rebuild. Refreshingly, the firm is honest about pacing: it asks clients for at least six months to deliver results, a candor worth more than most guarantees.
Key features:
- StoryBrand-framework messaging and website rebuilds
- SEO and content programs sized for local MSP markets
- Blogging, social, and email packages under one roof
- Transparent expectations on timelines and scope
Not a fit for: MSPs needing appointment setting, outbound outreach, or enterprise-scale demand generation.
How to Choose an MSP Marketing Firm: The 90-Day Proof Test
Choose by sequencing your gap, then hold the shortlist to a 90-day evidence standard before you commit to a year of retainers. This is the framework we use when MSPs ask us whether they need marketing, outbound, or both, and it resolves the mismatch behind most community horror stories.
Step 1: Diagnose the gap by revenue stage.
Your situation
Primary gap
Start with
Under ~$1M, referral-dependent, weak website
Credibility infrastructure
Foundation inbound (Pronto, Big Orange, Ulistic-tier plans)
$1M–$5M, decent site, inconsistent lead flow
Demand capture
Core inbound (Tech Pro, Jumpfactor at the upper band)
Any size, sales team underfed this quarter
Pipeline now
Outbound and appointment setting (Martal, Marketopia’s sales arm)
$5M+, scaling into new markets or verticals
Coordinated growth engine
Full-stack inbound plus a parallel outbound motion
Step 2: Apply the 90-day proof test to every finalist. Ask each agency to commit, in writing, to what will exist at day 90 that does not exist today: specific rankings movement, a rebuilt conversion path, a number of qualified conversations, or booked meetings. Then ask three questions drawn straight from what MSP owners recommend in community threads: show me named MSP campaigns and their outcomes; define exactly how you measure a qualified lead; and explain what happens to my assets and data if we part ways.
Step 3: Watch the four red flags. Guaranteed leads with no qualification definition, reporting anchored on traffic and impressions, contracts longer than six months before any proof, and case studies from dentists and restaurants instead of managed services. Any one of these is a reason to keep looking.
MSP Marketing Agency, Lead Generation Partner, or Both?
Most growing MSPs eventually need both, because the two solve different halves of the same problem on different clocks. Marketing agencies build the visibility and trust that make buyers receptive; that asset compounds but takes quarters. Outbound lead generation and appointment setting create at-bats immediately; that motion produces meetings in weeks but works best when a credible digital presence backs it up. Gartner’s finding that buying groups typically involve six to ten stakeholders explains why: outreach may start the conversation, but the rest of the committee will quietly vet your website, reviews, and content before a contract gets signed.
In practice, the sequencing looks like this. An MSP with an empty calendar this quarter starts outbound first, then reinvests early wins into inbound. An MSP with steady but slow inbound adds outbound to compress the gap between traffic and revenue. And an MSP entering a new vertical or region runs both from day one, since neither referrals nor local SEO exist there yet. For providers weighing whether to build this outbound capacity in-house or hire it, our guide to sales outsourcing breaks down the cost and ramp-time math in detail.
The Bottom Line on MSP Marketing Agencies
The MSP marketing agency category has matured: there are now credible specialists for every revenue band and every growth motion, and the real risk isn’t hiring an agency, it’s hiring the wrong engine for your stage. Diagnose the gap first, hold every finalist to the 90-day proof test, and measure everything in qualified opportunities and MRR. If the gap you’ve diagnosed is pipeline itself, and your team needs qualified MSP prospects on the calendar while longer-term marketing compounds, that is exactly the motion we run. Book a consultation and we’ll map an outbound plan against your ICP and growth targets.
FAQs: MSP Marketing Agencies
Are MSP marketing agencies worth the cost?
Yes, when the engagement matches your growth stage and is measured in opportunities rather than traffic. Customer acquisition is the top challenge for one in three MSPs (Kaseya, 2025), and providers that invest deliberately in lead generation and branding are the ones outgrowing the market. The failures owners describe in Reddit and Spiceworks threads almost always trace to a mismatch: buying slow-compounding SEO when the business needed meetings this quarter, or buying outreach with no credibility layer behind it. Match the engine to the gap, insist on pipeline metrics, and the ROI case is straightforward against a client lifetime value measured in years of MRR.
What should I ask an MSP marketing agency before signing?
Ask for named MSP campaigns with outcomes, the agency’s exact definition of a qualified lead, how strategy adapts if results lag, who owns your website, content, and data if you leave, and what will demonstrably exist at day 90. Agencies fluent in the MSP market will answer in terms of opportunities, contract value, and sales cycles; generalists will answer in impressions and engagement. That vocabulary difference is the fastest tell in the entire evaluation.
How long does MSP marketing take to produce results?
Inbound programs typically need four to six months before rankings, traffic, and lead flow become consistent, and honest agencies say so up front. Outbound programs move faster because they create conversations instead of waiting for searches; our fully managed campaigns are structured to start generating SQLs within 30 days. Beware of anyone promising instant inbound results, and equally beware of judging any program before its engine has had time to turn.
Should I hire an MSP-niche agency or a general B2B marketing agency?
Choose MSP specialization for the core program. Managed services marketing has quirks generalists consistently miss: buyers who don’t appreciate the value of prevention, sales cycles measured in months, contracts measured in years, and a channel ecosystem (PSA tools, vendor MDF, peer groups) with its own economics. A generalist can execute isolated projects competently, but community discussions are unambiguous that MSP owners who hired generic agencies mostly paid tuition on someone else’s learning curve.
What’s the difference between an MSP marketing agency and an MSP lead generation company?
An MSP marketing agency builds and runs the assets that attract and convert demand: websites, SEO, content, and ads. An MSP lead generation company proactively contacts your ideal accounts and delivers qualified leads and booked meetings. The first is a compounding asset with a slower ramp; the second is a direct pipeline motion with a fast ramp. They are complements, not substitutes, and the strongest MSP growth programs sequence or combine them deliberately.
Can I do MSP marketing in-house instead of hiring an agency?
You can, and some MSPs do it well, but count the full cost honestly. A capable in-house marketer plus tools and ad spend generally exceeds a specialist retainer, and one hire cannot cover strategy, SEO, design, content, ads, and outbound simultaneously. A common middle path is keeping brand and local relationships in-house while outsourcing the specialized engines, whether that’s an inbound agency, an outbound partner, or both.