07.08.2025

The 2025 B2B Omnichannel Campaign Blueprint: How to Launch a Successful Marketing Campaigns Across Channels

Major Takeaways: Successful Marketing Campaigns

Omnichannel Strategies Drive Higher ROI

  • B2B campaigns using three or more channels see up to 287% higher purchase rates and 89% stronger customer retention than single-channel efforts.

Clear Goals and Metrics Define Campaign Success

  • Defining SMART goals and tracking metrics like cost per lead, conversion rates, and ROI increases the likelihood of achieving measurable marketing success.

Personalization and Segmentation Boost Engagement

  • Personalized campaigns deliver 6x higher transaction rates, and segment-based messaging improves click-through and reply rates across email and social platforms.

LinkedIn, Email, and Phone Create a Conversion Flywheel

  • Coordinated outreach using LinkedIn, targeted cold emails, and strategic calling creates consistent touchpoints and improves response and meeting rates.

Successful Email Campaigns Prioritize Relevance

  • Email marketing still delivers an average ROI of $42 for every $1 spent, with personalized, value-driven content leading to the highest engagement.

Measurement Enables Real-Time Optimization

  • Tracking metrics like lead volume, pipeline generated, and engagement quality allows marketers to adjust campaigns mid-flight and improve outcomes.

Content Consistency Builds Trust and Recognition

  • Unified messaging across all channels enhances brand recognition, reinforces value propositions, and increases prospect trust during the buyer journey.

Real-World Campaigns Prove the Blueprint Works

  • Campaigns from brands like Canva and Loom show that emotional storytelling, personalized targeting, and channel alignment drive results in both B2B and B2C.

Introduction

Is your B2B marketing strategy truly omnichannel? If not, you could be leaving significant revenue on the table. Today’s B2B buyers engage with an average of 10 different channels during their purchasing journey – double the number from just a few years ago (1). More than half of B2B customers now demand a seamless omnichannel experience and are ready to switch suppliers if they don’t get it (1). The message is clear: marketing success in 2025 means meeting prospects wherever they are, with consistent and coordinated outreach. In fact, marketing campaigns that integrate 3 or more channels achieve 287% higher purchase rates than single-channel efforts (2).

As B2B marketing leaders (CMOs, CROs, VPs of Sales/Marketing, SDR managers), we can’t afford to rely on siloed tactics or one-hit wonders. We need a blueprint for Successful Marketing Campaigns that orchestrates email, social media, calling, and more into one cohesive strategy. In this comprehensive guide, we’ll walk through that 2025 B2B omnichannel campaign blueprint step by step. You’ll learn how to plan and launch a successful marketing campaign across channels – from setting goals and selecting channels, to execution, measurement, and optimization. Along the way, we’ll highlight examples of successful marketing campaign examples, share recent success stories, and identify the metrics that matter.

By the end, you’ll have a clear roadmap to omnichannel marketing success – plus actionable tips you can implement right away. Let’s dive in!

Why Omnichannel Campaigns Are Key to Marketing Success in 2025

Companies with strong omnichannel engagement see 89% customer retention, compared to 33% for weak omnichannel performers.

Reference Source: Firework

B2B marketing success now demands an omnichannel approach. Buyer behavior has evolved dramatically: B2B decision-makers expect to interact with your brand on their terms, switching between online and offline touchpoints freely. Consider these eye-opening facts:

  • B2B buyers use 10+ channels: Today’s business customers interact with an average of 10 channels as they research and engage a supplier (1). This spans email, LinkedIn, industry webinars, phone calls, search, and more. Marketing success means being present (and consistent) across all relevant channels.
  • Integrated campaigns drive better results: Companies with strong omnichannel engagement see nearly 3x higher revenue growth (9.5% vs 3.4% annually) than those with weak omnichannel strategies (2). They also retain 89% of their customers, far above the 33% retention for companies with poor omnichannel presence (2).
  • Buyers expect a seamless experience: It’s not enough to simply be on multiple platforms – those platforms must work together. More than half of B2B customers want to interact seamlessly across channels, and they’ll drop vendors who deliver a disjointed experience (1). Every touchpoint should feel like part of one unified conversation.
  • Omnichannel boosts ROI: It’s no surprise that 70% of marketers report omnichannel marketing significantly improves ROI (2). Reaching prospects through a mix of email, social, and calls means more opportunities to connect – and more chances to convert. (For example, one study found campaigns using 3+ channels enjoy much higher purchase rates than single-channel campaigns (2).)

In short, an omnichannel strategy isn’t a “nice to have” – it’s a must-have for marketing success. By engaging customers on multiple fronts with a cohesive message, you increase your brand’s visibility, credibility, and impact. You also hedge against the risk of any one channel underperforming.

💡 Fact: B2B businesses embracing omnichannel approaches average 11% year-over-year revenue growth (2). In a world where every lead counts, that growth advantage is huge.

So how do we actually build and launch an omnichannel campaign that delivers? Let’s walk through the blueprint, step by step.

The Blueprint: How to Launch a Successful Marketing Campaign Across Channels

Launching an omnichannel campaign can feel complex, but breaking it into clear steps makes it manageable. Below, we outline how to launch a successful marketing campaign across channels using a structured blueprint. Each step includes best practices, pro tips, and actionable insights (plus a statistic or two to back them up). Let’s get started.

Step 1: Set Clear Goals and Define Success Metrics

Marketers who calculate ROI are 1.6x more likely to secure higher marketing budgets.

Reference Source: Marketful

Begin with the end in mind – what does success look like? Any successful marketing campaign starts with clearly defined objectives and lead generation KPIs. Without specific goals, you’re flying blind and can’t measure whether the campaign worked.

  • Define SMART goals: Choose concrete targets for what you want this campaign to achieve. Common goals include lead generation (e.g. X qualified leads per month), brand awareness (e.g. increase website traffic or social mentions by Y%), pipeline management and creation (e.g. $Z in new opportunities), or direct revenue. Make sure goals are Specific, Measurable, Achievable, Relevant, and Time-bound.
  • Identify primary metrics to measure success of marketing campaign: For each goal, determine how you’ll gauge success. For example:
    • Lead volume and quality: number of Marketing Qualified Leads (MQLs) or Sales Qualified Leads (SQLs) generated.
    • Conversion rates: the percentage of prospects who move from one stage to the next (e.g. email click-to-lead conversion, lead-to-opportunity conversion).
    • Engagement metrics: email open and click-through rates, ad click-through rate (CTR), social media engagement (likes, shares, comments), event attendance, etc.
    • Pipeline & ROI metrics: total pipeline value created, cost per lead (CPL), customer acquisition cost (CAC), and Return on Investment (ROI) for the campaign. (Tip: Calculate ROI by comparing revenue or pipeline generation against campaign spend.)
  • Set benchmarks and targets: If you have historical data or industry benchmarks, use them to set realistic targets. For instance, if past campaigns yielded a 5% conversion rate from lead to demo, you might aim for 7% with improved targeting. Industry research can help; e.g., the average B2B cold email reply rate is ~7% (3), so a cold email campaign might target a slightly higher reply rate with better personalization.
  • Secure stakeholder alignment: Ensure leadership and sales teams agree on the campaign goals and how success will be measured. There’s nothing worse than finishing a campaign only to debate whether it was “successful” – agree on the metrics upfront.

Why this step matters: Teams that set clear goals and track ROI tend to outperform those that don’t. Marketers who rigorously compute their ROI are 1.6× more likely to be awarded higher budgets for marketing activities (4). And according to the Content Marketing Institute, 72% of the most successful companies measure their content marketing ROI, versus only 22% of the least successful (4). In other words, measuring results is itself a key to marketing success. By defining metrics at the start, you pave the way for data-driven decision making throughout your campaign.

Step 2: Understand Your Target Audience and Choose Your Channels

B2B buyers use an average of 10 different channels during their purchasing journey.

Reference Source: McKinsey

Which buyers are you trying to reach, and where do they “live” online? The effectiveness of an omnichannel campaign hinges on knowing your audience inside-out and focusing on the channels that matter most to them. Rather than trying to be everywhere arbitrarily, identify the high-impact channels where your prospects spend time.

  • Create/refine buyer personas: Develop profiles for the key decision-makers or influencers you’re targeting (e.g. IT directors in fintech, or procurement managers in manufacturing). Outline their demographics (industry, company size, role) as well as their pain points, motivations, and content preferences. This helps tailor your messaging later.
  • Map the buyer’s journey: Consider how your B2B buyer moves from awareness → consideration → decision. What information do they seek at each stage, and where do they look for it? For example, early stage might involve Googling pain points (SEO content), middle stage might involve comparing solutions (whitepapers, case studies), and late stage might involve product evaluations (demos, consultations). Use this to ensure your campaign touches buyers at each stage with the right channel/content.
  • Prioritize channels by impact: Determine which channels are most likely to reach your personas effectively:
    • Email – Widely used in B2B; great for direct outreach and lead nurturing. (Fun fact: 77% of B2B buyers prefer email for communication (3), and email marketing boasts a 4200% ROI on average (4).)
    • LinkedIn – The top social network for B2B lead gen. LinkedIn is responsible for 80% of B2B social media leads and is used by 89% of B2B marketers for lead generation (5) (6). Ideal for targeting professionals by title, industry, etc., and sharing thought leadership content.
    • Phone/CallingDirect sales calls or voicemail drops can supplement emails, especially for high-value accounts. Don’t underestimate this channel – 82% of buyers say they’ll accept meetings with sellers who reach out proactively with value (7) (yes, cold calling can still work if done right!). Calling adds a personal touch and helps break through when email inboxes are crowded.
    • Content Marketing & SEO – Blogs, whitepapers, webinars, and videos attract prospects who are searching for solutions. These assets also give you valuable material to share via email and social. If organic search and inbound sales leads are important, include content creation in your campaign plan.
    • Paid Ads & Retargeting – Depending on budget, channels like Google Ads or LinkedIn Ads can amplify reach. Account-based ads (display or social) can keep your brand in front of target accounts throughout their journey.
    • Events and Webinars – Virtual events, webinars, or in-person conferences can be powerful touchpoints. They create live engagement and offer rich content to repurpose. For instance, hosting a niche webinar might generate sales leads you can then nurture with email and LinkedIn follow-ups.
    • Direct Mail or Gifting (optional) – In certain high-value campaigns (think ABM), sending physical mail or small gifts to prospects can cut through digital noise. This can complement your digital touches for an extra impression.
  • Don’t spread too thin: It’s better to focus on a few key channels done well than to do a mediocre job on every platform. Analyze past data or industry norms to pick what will likely give the best ROI. (If you’re unsure, start with the proven trio of email + LinkedIn + phone for B2B outbound campaigns – these cover multiple modes of contact and have synergy together.)
  • Ensure channels align with audience habits: For example, if your target is software developers, community forums or Discord groups might be a channel. If it’s C-suite executives, perhaps LinkedIn and email newsletters are ideal. Always ask: “Where does my prospect look for solutions or engage with peers?” and meet them there.

Remember, 89% of B2B marketers agree that having a cohesive strategy across all chosen channels is important (8). So, selecting the right mix of channels is half the battle – the other half is integrating them, which we’ll cover next. At this stage, create a channel plan that lists each channel you’ll use and the role it plays (e.g. LinkedIn for top-of-funnel awareness and retargeting, email for nurturing and direct outreach, calls for follow-up on engaged leads, etc.).

🎯 Tip: Document your channel strategy in your campaign brief. For each channel, outline target audience segment, content/messaging approach, frequency of touches, and the owner (who on your team or which tool manages it). A documented strategy keeps everyone aligned and avoids a scattered approach. It’s been noted that launching without a clear plan is like driving to a new place with no GPS – you might get there, but it’ll be inefficient (9)!

Step 3: Craft a Unified Message and Multi-Channel Content Plan

Personalized emails deliver 6x higher transaction rates than non-personalized emails.

Reference Source: Better Commerce

Consistency is king – your campaign should tell one story across many channels. Now that you know who you’re targeting and where to reach them, the next step is developing the campaign messaging and content. This is your campaign’s “creative” and value proposition, which must resonate with your audience and remain consistent everywhere.

  • Develop your core campaign theme: What is the big idea or narrative that ties the campaign together? It could be a bold value proposition (e.g. “Achieve 10x ROI in 2025 with AI-driven sales”), a solution to a common pain point (“Eliminate cloud security blind spots”), or even a question (“What’s your plan for <challenge>? Let’s solve it.”). Make sure it speaks directly to the audience’s needs and emotional drivers. Remember, B2B buyers are still human – 39% of marketing leaders are using storytelling, emotion, and humor to make B2B campaigns more memorable (9). Don’t be afraid to craft a story that inspires or sparks curiosity.
  • Align messaging across channels: Create key message pillars or talking points that will be used in all content. Your email copy, landing pages, LinkedIn posts, cold call scripts, and ads should all reinforce the same core message (while tailoring the tone per channel). This consistency builds recognition. For example, a campaign theme of “Conquer Your Sales Q4 Mountain” might yield an email subject like “Are you ready to conquer your Q4 sales mountain?”, a LinkedIn post about “climbing revenue peaks”, and a call script referencing that mountain-climbing analogy. Different wording, same theme.
  • Personalize where possible: Omnichannel doesn’t mean generic blast everywhere – quite the opposite. Use what you know about each segment or persona to tailor the content. For instance, your emails can merge in the recipient’s name, company, or industry. LinkedIn ads can speak to the specific vertical (e.g. “Manufacturers: here’s how to improve supply chain ROI”). Phone outreach can reference the prospect’s company news or pain points. This level of personalization is crucial; generic messaging will get lost in the noise.
  • Plan content formats for each channel: Diversify content to keep the campaign engaging. Some ideas:
    • Emails: Sequences of short, value-packed emails (with a mix of plain-text and HTML formats if appropriate). Include a clear call-to-action (CTA) in each (e.g. download a guide, book a call, etc.).
    • Social Posts: LinkedIn updates or tweets sharing insights, stats, or snippets from your longer content. Use graphics or short videos to increase engagement. Aim to start a conversation (ask a question or encourage comments).
    • Long-Form Content: At least one substantive asset (ebook, whitepaper, case study, webinar) that provides deep value. This can act as a cornerstone – e.g. campaign offers a free industry report or a recorded masterclass, which you promote via other channels as the “hook” to capture business leads.
    • Visuals: Infographics or charts that simplify key points. Visual content is highly shareable. (Insert chart: “Omnichannel Funnel Touchpoints” showing how a prospect might interact with email, social, and calls on their journey.)
    • Ad creatives: If running ads, prepare eye-catching visuals or video with concise copy that aligns to the campaign theme. Ensure the landing page the ad points to matches that messaging exactly.
    • Talking scripts: For SDRs making calls or sending LinkedIn InMails, provide a cheat-sheet of messaging – including an opening line, key benefits to mention, and answers to common objections. Consistency here prevents off-brand conversations.
  • Ensure brand consistency: Maintain your brand’s voice and visual identity across all materials. This means logos, color schemes, and tone of voice should be uniform. A unified brand presentation can boost conversion rates by instilling trust (8) (8). If someone sees your ad on LinkedIn and then visits the landing page from that ad, it should feel like one continuous experience, not two different worlds.
  • Include a strong CTA in each piece: Decide what action you want prospects to take at each step and make it explicit. It could be Download our guide, Register for the webinar, Book a 15-min consultation, or simply Learn More. Omnichannel lead generation campaigns often have micro-conversions leading to a main conversion. For example: social post CTA -> visit blog; blog CTA -> sign up for webinar; webinar CTA -> request a demo. Map these out and ensure every content piece points to the next step.

When crafting messaging, keep a first-person plural perspective in mind when appropriate (“we understand your challenge” or “our clients often face this too”). This inclusive tone can build rapport. Just be careful to avoid too much “we” about your company in the value proposition – the focus should be on the customer’s needs first and foremost.

Finally, don’t forget to proof and test your content. Especially for email and landing pages: check that personalization tags work, links aren’t broken, and the layout looks good on mobile. A broken experience on any channel can hurt credibility and results.

Example – Unified Messaging: Say Martal Group (that’s us!) is running an omnichannel campaign around omnichannel lead generation. Our theme might be “Triple Your Pipeline by Bridging Email, LinkedIn & Phone”. An email subject might read “Triple your pipeline with this omnichannel hack”, while a LinkedIn post shares a stat like “Multichannel outreach = 3X pipeline growth (2) with the hashtag #TripleYourPipeline. On calls, our reps open with, “Hi, I’m from Martal – we’re helping companies like yours triple their pipeline by using a combined email, LinkedIn, and calling strategy. I’d love to share how that might work for you.” The specific words differ, but anyone who engages with multiple touches will notice a consistent message about tripling pipeline via omnichannel. That repetition builds trust and reinforces the campaign promise.

Step 4: Coordinate Your Multi-Channel Campaign Execution

Campaigns using three or more channels see 287% higher purchase rates than single-channel campaigns.

Reference Source: Firework

Time to launch – orchestrate your outreach across channels for maximum impact. With your plan, audience, and content ready, execution is where the rubber meets the road. The key in an omnichannel campaign is coordination. You want each channel to complement the others, creating a “surround sound” effect that keeps your brand and message in the prospect’s awareness.

Here’s how to execute an omnichannel campaign effectively:

  • Create a campaign timeline and cadence: Map out the sequence of touches on a calendar. For example, Week 1 could involve an email send on Monday, a LinkedIn post on Tuesday, and call calls on Thursday. Week 2 might repeat or add a webinar on Wednesday, etc. Plan a multi-touch cadence for each lead:
    • Day 1: Send introductory email (personalized) and show LinkedIn ad to the target (if using ads).
    • Day 3: Sales Development Representative sends a LinkedIn connection request or InMail referencing the email content.
    • Day 5: If no response, send an email follow-up #2 with additional value (e.g. a case study link).
    • Day 7: Place a phone call to the prospect – reference the content you emailed (“I wanted to make sure you caught our industry benchmark report – many companies find it useful. Did you have any questions?”).
    • Day 10: Publish a relevant blog post on the topic and share on social – which your prospects (who’ve been cookied or connected) might see organically or via retargeting.
    • Day 12: Email #3 goes out – perhaps inviting them to an upcoming webinar or offering a free assessment.
    • Day 15: SDR sends a final LinkedIn message or email checking if there’s interest or offering to connect to sales for more help.
  • This is just an example – your cadence will vary. The idea is to stagger touches across channels so they reinforce each other without overwhelming the prospect. Automated tools (like email sequences, LinkedIn outreach tools, and CRM tasks for calls) can help manage this schedule.
  • Use an integrated approach: Ideally, use a CRM or marketing automation platform to track all touchpoints in one place. Integration ensures that if a prospect replies to an email or clicks a link, you can adjust the next steps (for instance, pause further cold emails once a meeting is booked). According to a survey, less than half of marketers have fully integrated their omnichannel efforts (8) – achieving integration is a competitive advantage. Even simple integration like logging call outcomes into your CRM and using that data to trigger follow-up emails can boost effectiveness.
  • Maintain flexibility and responsiveness: Monitor engagement in real time and be ready to adjust. If certain email subject lines have low open rates, A/B test new ones. If a particular LinkedIn post is getting lots of traction (comments or shares), consider amplifying it (e.g. repost in a LinkedIn Group or promote it as an ad). Conversely, if a channel isn’t performing (say, very few webinar sign-ups from Twitter), you might reallocate effort to higher-yield channels. Agile marketing wins.
  • Channel-specific best practices: Make sure you execute each channel in line with best practices. Let’s break down a few:

Email Outreach: How to Build a Successful Email Marketing Campaign

Email marketing generates an average ROI of $42 for every $1 spent.

Reference Source: Marketful

Email will likely be a workhorse of your omnichannel plan – but only if done right. To build a successful email marketing campaign within your broader outreach strategy:

  • Write compelling subject lines: This is the gatekeeper for your emails. Keep subjects concise (under ~50 characters), personalized if possible (“<First Name>, quick question about [pain point]”), and focused on value or curiosity. For example, “{Name}, 3 ideas to boost your IT team’s productivity” or “Question about your Q4 sales targets”. Avoid spammy language (“Free”, “$$$”, excessive exclamation points) to preserve deliverability.
  • Make it personal and conversational: Write emails as if from one person to another, not a corporate no-reply account. Use a friendly, professional tone – short paragraphs, simple language. Mention the prospect’s name and company, and perhaps a sentence showing you’ve done homework (“noticed you’re expanding into Europe – congrats on the new office!”). This level of customization can dramatically lift response rates. In fact, personalized emails can deliver 6× higher transaction rates than non-personalized ones (10).
  • Focus on value in the body: Get to the point quickly. Within the first sentence or two, answer “What’s in it for me?” for the reader. For instance: “I’m reaching out because we recently helped a company similar to yours increase their SaaS product demos by 30% in 60 days…” – immediately provides a relevant benefit. Offer something useful, whether it’s a quick insight, a link to a helpful resource (like an e-book or article), or a clear solution to a known pain point. Education works better than a hard sell in cold emails.
  • Include one clear CTA: Don’t ask for too much at once. Aim for one primary call-to-action per email. Early in the campaign, the CTA might be “Read the full case study here” or “Would you like to see these benchmark results for your company?”. Later, it could be “Book a 15-minute demo” or “Let’s schedule a call”. Make it easy for them – if scheduling a meeting, consider embedding a calendar link. If downloading content, ensure the landing page is one click away.
  • Mind the frequency and timing: Space out your emails a few days apart to avoid annoying prospects. Research the best times/days for your audience – e.g., many find Tuesday or Thursday mornings are good for B2B inboxes. And don’t neglect follow-ups: sending 2-3 follow-up emails after the initial touch can significantly boost response rates. (Many salespeople give up after one email, but persistence pays – sometimes the 3rd or 4th email gets the reply.)
  • Optimize for deliverability: Use a verified domain and proper email authentication (SPF/DKIM) to keep your emails out of spam. Warm up new email accounts or domains if you’re doing large sends. Keep an eye on sender reputation – high bounce rates or spam complaints can cripple your campaign’s reach. It’s worth conducting segmenting and email list cleaning to get the bad addresses out beforehand.

Stat to remember: Email remains a powerhouse in B2B – 72% of businesses say email delivers good or excellent ROI (3). And the average return is $42 for every $1 spent (4). So mastering this channel is critical to a successful campaign.

LinkedIn & Social Outreach: Engaging Prospects on Professional Networks

80% of B2B social media leads come from LinkedIn.

Reference Source: LinkedIn – Naom Nosand

LinkedIn is your best friend for B2B outreach beyond the inbox:

  • Leverage personal profiles: Have your sales reps or leaders actively connect with and message prospects. A personalized LinkedIn connection request (mentioning a mutual group or a relevant observation) followed by a polite message can warm a lead up. Unlike email, LinkedIn messages (especially InMails) can have remarkably high response rates – reportedly 3X higher response than email on average (11).
  • Share valuable content regularly: Post on LinkedIn throughout the campaign with content that appeals to your audience. This could be blog snippets, infographics, short videos, or simply text posts with insights. The goal is to appear in your prospects’ feeds providing education, not just promotion. Over 97% of B2B marketers use LinkedIn for content marketing (5), so find a way to stand out – e.g., share an industry stat or pose a question that sparks discussion.
  • Use LinkedIn Ads or Sponsored Posts: If budget allows, you can target your ideal buyers by job title, industry, etc., with sponsored content. This ensures your campaign message (e.g. an eBook offer or webinar invite) is seen by those who aren’t yet in your network. It’s effective – 86% of B2B marketers use LinkedIn, and 62% say it generates leads for them (5). Keep ads succinct and visually engaging, and have the click land on a well-designed page (with pre-filled forms via LinkedIn Lead Gen forms for best results).
  • Join and engage in groups: Identify LinkedIn Groups (or other social communities like Reddit, Slack, Discord if relevant) where your target personas hang out. Be active – answer questions, share tips (without blatantly pitching). For example, if there’s a “CMO Network” group discussing  outbound lead generation challenges, dropping a value nugget and subtly mentioning a resource (like “we recently compiled a guide on this”) can draw interest to your campaign’s content.
  • Track social interactions: If someone from a target account likes or comments on your post – that’s a buying signal. Engage back! You might follow up with a direct message: “Hi, I saw you commented on our recent infographic about omnichannel funnels – glad you found it useful. If you’re interested, I’d love to share more insights we have on that topic.” This turns a passive engager into an active lead.

Being present on LinkedIn also bolsters credibility. When prospects receive your email and then see your team members on LinkedIn posting knowledgeable content, it reinforces that you’re an authority in your space. It’s a subtle but powerful one-two punch.

Stat to remember: Of all leads generated via social media, 80% of B2B leads come from LinkedIn (6). It’s the dominant channel for reaching business buyers, so use it well.

Direct Calls & Voicemails: Adding a Human Touch

82% of B2B decision-makers accept meetings with sellers who reach out proactively.

Reference Source: CouldTalk

While digital channels dominate, the telephone still has a unique impact in B2B campaigns:

  • Schedule call touchpoints wisely: Integrate calls after a prospect has shown some engagement if possible (e.g. they opened emails or clicked a link). This makes the conversation warmer: “I noticed you downloaded our guide – wanted to see if you had any questions.” If you’re cold-calling without prior interaction, reference a common industry challenge or recent news about their company to hook their interest.
  • Keep calls consultative, not pushy: The goal of a call is typically to qualify interest or set a meeting, not to close a deal on the spot. Start by asking if it’s a good time, acknowledge what you know (or suspect) about their pain point, and position yourself as a helper. Example: “Many manufacturing firms we talk to struggle with inconsistent sales pipelines – is that something on your radar too?” Listen more than you pitch. Use the call to gather intel and build rapport.
  • Use voicemails strategically: If you don’t reach the person live, leave a brief, friendly voicemail that references your other touches. “Hi Jane, this is [Name] from Martal Group. I sent over an email yesterday about increasing your SaaS sales pipeline – just left this voicemail to ensure you got it and to introduce myself. We helped another tech company achieve 30% growth, and I think you might see similar results. I’ll also shoot you a quick LinkedIn message. Feel free to reply or call me back at 123-456-7890. Have a great day!” This voicemail reinforces your email and signals you’re a real human interested in talking, not just an automated sequence.
  • Be prepared for live conversation: Have a one-page call guide. If the prospect is open to talk, be ready with 2-3 discovery questions (to learn about their current situation), a quick 30-second value or sales pitch tailored to what you learned, and a clear ask (e.g. book a follow-up meeting with their team or send more info). If they brush you off, be courteous and suggest a follow-up later rather than burning the bridge.
  • Follow up calls with email/LinkedIn: After a conversation (or even a voicemail), send a follow-up email summarizing any resources you promised or key points discussed. This shows professionalism and keeps the dialogue going on another channel.

Don’t be discouraged by low connect rates – it often takes many dials to reach busy B2B buyers. But when you do connect, a voice conversation can achieve what ten emails cannot: personal trust and real-time feedback. And as mentioned, a large majority of decision-makers will talk to a salesperson who provides value. That 82% stat bears repeating: 82% will meet if you offer insights relevant to their business (7). So use calls as a chance to demonstrate expertise, not just to sell.

  • Automate what you can: To manage calls at scale, consider tools for power dialing or leaving automated voicemails for non-connects to save time. But ensure any automation doesn’t sacrifice personalization – it should assist your SDRs, not replace genuine effort.

Step 5: Monitor, Measure, and Optimize Campaign Performance

72% of the most successful companies measure their content marketing ROI, compared to only 22% of the least successful.

Reference Source: Marketful

Your campaign is live – now close the loop by tracking results and continuously improving. This final phase is critical to ensure your marketing efforts actually translate into the desired outcomes (and to inform your next campaign).

  • Track metrics in real time: Remember those success metrics defined in Step 1? Set up dashboards or reports for them. Monitor email metrics (open, click, reply rates) per send, track website traffic and landing page conversions, measure social engagement (impressions, likes, shares), and log call outcomes (connections, meetings booked). Identify early what’s working and what’s not.
  • Compare against benchmarks: As data comes in, compare it to your goals and historical benchmarks. For example, if your goal was a 5% email click-through rate and you’re seeing 3%, that’s a flag to tweak your email content or targeting. On the other hand, if LinkedIn posts are getting double the engagement you expected, perhaps invest more in that channel or repurpose that content into an email.
  • A/B test and iterate: The beauty of digital campaigns is the ability to refine mid-flight. Run A/B tests on subject lines, ad creatives, landing page headlines, even call scripts. For instance, test two email CTAs (“Schedule a Demo” vs “Talk to an Expert”) to see which yields more responses. If variant B wins, roll that out to the remaining audience or future waves. Continuous improvement can dramatically uplift results over a multi-week campaign.
  • Gather qualitative feedback: Metrics are vital, but also listen to feedback from sales reps and even prospects:
    • Have your SDRs report common responses or objections they hear on calls. Are prospects confused about the offering? That might mean your messaging isn’t clear enough.
    • If prospects fill out a form, include a field like “Biggest challenge” or “What prompted your interest?” – their answers can be gold for refining messaging or lead scoring.
    • On social media, read the comments. Positive feedback indicates resonance; negative or indifferent reactions indicate you might need to adjust tone or topic.
  • Measure how to measure success of marketing campaign: At the campaign’s end (and at key checkpoints), evaluate the outcomes holistically:
    • Goal attainment: Did you hit the targets (sales ready leads, meetings, revenue) set out? If not, how close and why? For example, maybe you achieved 80% of the SQL goal – perhaps the conversion from lead to SQL was lower than anticipated, which might point to lead quality issues.
    • Channel performance: Which channels drove the most results? You might find 70% of leads came from email, 20% from LinkedIn, 10% from webinars. Or that calls converted leads to opportunities at a higher rate than other touches. Use this to inform budget allocation next time.
    • Cost and ROI: Calculate the campaign’s ROI. Total up campaign costs (ad spend, any content creation costs, allocated staff time, etc.) and compare to the value generated (pipeline or actual revenue, depending on your sales cycle). For instance, if you spent $10,000 and generated 50 leads that converted into $100,000 of pipeline, that’s a 10:1 pipeline-to-spend ratio – not bad! If certain channels had significantly better ROI (e.g. LinkedIn ads cost $200 per lead vs email’s near $0 marginal cost), factor that into future planning.
    • Lessons learned: Document what worked and what didn’t. Maybe you learned that conversion rate from webinar to demo was 25%, exceeding expectations – a sign to include webinars in future campaigns. Or maybe the click-through rate on one kind of content (like customer stories) was 2× higher than generic product brochures – indicating prospects crave social proof. These insights are priceless for refining your marketing playbook.
  • Optimize in-flight if campaign is ongoing: For longer campaigns (spanning months or quarters), don’t wait until the end to optimize. Have weekly or bi-weekly check-ins with the team to review key metrics and pivot. An agile approach might mean re-allocating budget mid-campaign (e.g. increasing LinkedIn ad spend because it’s performing well, or pausing a channel that isn’t). It could also mean adjusting the message – if a particular pain point mention is resonating, emphasize that more in all channels.

Metrics that matter: To recap, typical metrics for marketing success include: Lead volume, Conversion Rates, Cost per Lead, Pipeline Created, and ROI. Also consider engagement quality (are prospects actually interacting or just opening emails passively?). It’s better to have 50 truly engaged leads than 500 indifferent ones.

One more thing – celebrate and communicate the successes. Share interim wins with your team and with sales (e.g. “We’ve hit 100 MQLs in 3 weeks, great job!”). And after the campaign, prepare a succinct report for executives highlighting the business impact (with those third-party stats and benchmarks to add context). This not only shows the value of marketing, but also builds buy-in for the next campaign.

Stat focus: Companies that are data-driven in marketing significantly outperform their peers. In fact, a majority of top-performing marketing teams consistently track and report their sales KPIs, ensuring they can double down on what works. Conversely, many companies (still around 50% or more) struggle to connect marketing metrics to business results – don’t be one of them. By diligently measuring and optimizing, you join the ranks of marketers who prove – and improve – their campaign impact with data.

With these five steps, you have the blueprint to design and launch an omnichannel B2B marketing campaign that stands out. But theory is one thing – what about real-world proof? In the next section, let’s look at some successful marketing campaign examples and what we can learn from them.

Learning from Successful Marketing Campaigns: Examples and Case Studies

Even the most confident marketers can benefit from a little inspiration. What do the most successful marketing campaigns have in common, and how can we apply those lessons? Here we’ll explore a few successful marketing campaign examples – including recent B2B campaigns – that nailed their omnichannel strategy. Each illustrates a key principle from our blueprint.

Canva – “What Will You Design Today?” (Global Brand Campaign)

Bold vision and emotional storytelling across channels. Canva, the online design platform, launched its first global brand campaign in 2022 titled “What Will You Design Today?” (9). The campaign’s goal was to inspire businesses of all sizes to create and collaborate using Canva.

  • Channels & Formats: Truly omnichannel – Canva splashed this campaign on TV ads, billboards, YouTube, social media, and even audio platforms (9). Wherever you turned, the question “What will you design today?” and vibrant examples were present.
  • Storytelling: Rather than focusing on product features, the campaign championed Canva’s users. It showcased inspirational stories – like a non-profit founder designing materials that ban single-use plastics (9). This emotional angle connected with B2B and B2C audiences alike, proving that even business tools can tug heartstrings.
  • Unified Message: Every ad reinforced Canva’s mission of empowering collaboration and creativity. The phrase “What will you design today?” was not just a tagline but a challenge posed to the audience, inciting engagement.
  • Results: The reach was massive – the campaign’s most viewed video hit 98 million global views (9). Such eye-popping numbers indicate Canva succeeded in driving awareness. More importantly, Canva solidified its brand as the go-to design tool for teams, likely contributing to its rapid growth in enterprise uptake.

Key takeaway: Canva’s campaign shows the power of a big, inspiring idea carried across many channels. By highlighting user success stories and appealing to aspirations (making a change, being creative), they achieved marketing success far beyond typical product ads. B2B marketers can learn from this: even if your product is technical, find the human impact and build a campaign around that narrative.

Loom – Personalized ABM on LinkedIn (Account-Based Marketing Campaign)

Precision targeting and personalization at scale. Loom, a video messaging tool for workplaces, executed a smart ABM campaign focusing on key target accounts – using LinkedIn as the primary channel.

  • Channels & Formats: Loom created a series of personalized LinkedIn ads and landing pages for each target account (9). They automatically adjusted ad copy, imagery, even the prospect’s company logo on the landing page to give a tailored feel (“Wow, this ad was made for me!”).
  • Targeting Strategy: They started with a carefully curated list of top B2B brands they wanted to win over (9). This is classic Account-Based Marketing – high-value accounts get high-touch marketing. LinkedIn’s firmographic targeting made it possible to zero in on just those companies’ employees.
  • Unified Message: Loom’s ads spoke directly to each account’s use case for asynchronous video communication. For example, an ad shown to Company X might say “How Company X’s teams can save 5 hours/week with async videos” – instantly relevant.
  • Results: This campaign delivered outstanding engagement: an average click-through rate of 2%–3.5% (well above typical B2B ad benchmarks) and CPC of $4–$10 (9). Those figures indicate that the highly personalized approach resonated with the audience, driving efficient traffic. Importantly, these were the right people clicking – target stakeholders from those big accounts.
  • While final conversion metrics aren’t cited, the fact that Loom invested in personalization suggests they likely saw pipeline movement in those accounts. Even without public revenue stats, the campaign was successful in proving a concept: personalization + omnichannel (ads + tailored landing page + likely follow-up emails) = higher engagement.

Key takeaway: The Loom example highlights how personalization and account focus can dramatically improve campaign success. Rather than a broad spray-and-pray, they narrowed the field and customized the experience. Any B2B firm going after large accounts should consider an omnichannel ABM approach – coordinate ads, outbound sales emails, and content specifically for each account or segment. As Loom showed, when a prospect feels the marketing is speaking just to them, they’re far more likely to engage.

GfK – “Human vs. AI” Thought Leadership Campaign

Combining thought leadership content with multi-platform promotion. GfK, a global market research firm, ran a provocative campaign in 2023 pitting a human CMO against an AI in a debate – asking, can AI outsmart human marketers?

  • Content Format: The centerpiece was a live debate video dubbed “Human vs. AI,” featuring GfK’s CMO and an actual robot named Ruby (9). This thought leadership content was entertaining and informative, tackling a hot-topic question in marketing.
  • Channels: They distributed the video across YouTube and social media, and amplified it with paid and programmatic ads (9). Essentially, they created a piece of hero content and then splashed it everywhere relevant – a smart omnichannel content marketing play.
  • Results: The campaign not only drew eyeballs but also industry accolades. The YouTube video racked up 60,000+ views quickly (9). More impressively, GfK reported 6.87 million impressions through their optimized ads – massive reach for B2B (9). It also won a Silver award in a marketing awards program, earning external validation.
  • Why it worked: GfK successfully positioned itself as a forward-thinking leader in their space (AI in marketing research). By choosing a buzzy theme (AI vs humans) and delivering it in an engaging way, they sparked conversations among their target audience (marketers and researchers). The omnichannel aspect – ads, social, PR around the award – ensured that anyone interested in AI in marketing likely came across GfK’s content that quarter.

Key takeaway: Educational entertainment can set your campaign apart. If you produce one great piece of content (like a video, webinar, or original research), leverage it across channels for multiplied impact. Also, tying your campaign to a broader industry trend or question can dramatically increase its shareability. GfK tapped into the AI zeitgeist, making their marketing message more compelling than any straight product pitch.

[Your Company Here] – Applying the Lessons

You might be thinking, “These examples are from big companies – how do we replicate that success?” The good news is, the principles scale down to any size:

  • Have a clear, bold idea or value prop that anchors your campaign.
  • Tailor your message to the audience, even if you can’t do one-to-one personalization at Loom’s level – you can segment by industry or role and adjust messaging accordingly.
  • Use multiple channels in a complementary way – don’t just copy-paste the same message everywhere, but let each channel play to its strength while singing the same tune.
  • Invest in quality content. A compelling blog series, an infographic, or a small virtual event can become the engine of your campaign, giving you plenty of material to promote via email and social.
  • Keep measuring and iterating, as we’ve stressed.

By studying successful campaigns like the ones above, we see a common thread: customer-centric creativity + omnichannel execution + data-driven optimization = marketing success. Now, let’s address a few frequently asked questions that often arise when planning and evaluating successful marketing campaigns.

Conclusion & Next Steps

In the era of omnichannel B2B marketing, success comes from a strategic blend of data-driven planning, creative multi-channel execution, and relentless focus on the customer’s experience. We’ve outlined the blueprint – now it’s time to put it into action.

If reading this has sparked ideas for your next campaign, let’s make it happen. At Martal Group, we specialize in omnichannel lead generation, appointment setting, and sales outsourcing to accelerate B2B growth. We practice exactly what we’ve preached here: our team will engage your ideal prospects through cold email, LinkedIn outreach, and targeted calling – all in a unified, coordinated strategy. The result? More qualified leads, more sales meetings, and ultimately more revenue, without the headache of managing it all in-house.

Imagine having a seasoned fractional SDR team (“Sales Execs on Demand”) that designs and runs campaigns like these for you – that’s what we do. We’ve helped startups to Fortune 500s fill their pipeline through the very omnichannel blueprint we discussed. Our approach is continually refined with real-time data, and we share our expertise through Martal Academy’s B2B lead generation training – so you and your team can stay on the cutting edge.

Ready to elevate your marketing campaigns and drive predictable growth? Let’s talk. We invite you to book a free consultation with our team. We’ll discuss your goals, maybe even brainstorm a quick omnichannel game plan tailored to your business. There’s no obligation – just an opportunity to see how a partnership with Martal can make your next campaign your most successful one yet.

Let’s launch your next successful marketing campaign together – across every channel that matters. Book your free strategy consultation now, and let’s start building your pipeline momentum. Here’s to your marketing success! 🚀


References 

  1. McKinsey
  2. Firework
  3. B2B Rocket
  4. Marketful
  5. SproutSocial
  6. LinkedIn – Naom Nosand
  7. CouldTalk
  8. Banzai
  9. Goldcast
  10. Better Commerce
  11. SocialPilot

FAQs: Successful Marketing Campaigns

Vito Vishnepolsky
Vito Vishnepolsky
CEO and Founder at Martal Group